Legal

Privacy Policy

Miravae ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit our site or order the Miravae™ TENS Pod, how we use it, and the choices you have.

1. Information we collect

  • Order details: name, shipping and billing address, email, phone (optional).
  • Payment information: processed by our payment providers — we don't store card numbers.
  • Usage data: IP address, browser, pages viewed, and timestamps.

2. How we use it

  • To process, ship, and support your orders.
  • To meet legal and tax obligations.
  • To keep the site secure and prevent fraud.
  • To send marketing emails — only if you opt in. You can unsubscribe anytime.

3. Third parties

Orders are processed through Shopify, which handles checkout and payment. We share your name and shipping address with our shipping carrier so they can deliver your order. We do not sell your personal information.

4. Cookies

We use strictly necessary cookies to run the site. Analytics and marketing cookies load only with your consent, which you can change or withdraw anytime.

5. Data retention

We keep personal data only as long as we need it for the purposes above, or as required by applicable tax and accounting laws.

6. Your rights

You can request access to, correction of, or deletion of your personal information at any time by emailing support@miravae.com.

7. California residents

California residents have additional rights under the CCPA/CPRA, including the right to know what personal information we collect and the right to request deletion. To exercise these rights, contact us at the email above. We do not sell your personal information.

8. Contact

For any privacy questions, email us at support@miravae.com.